Support
Warranty Period
For the ELLIPAL Cold wallet: If there is a quality problem within 30 days after product delivered, we will replace you with a new cold wallet or refund you, and we're...
Warranty Period
For the ELLIPAL Cold wallet: If there is a quality problem within 30 days after product delivered, we will replace you with a new cold wallet or refund you, and we're...
Special Case Existing
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to...
Special Case Existing
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to...
Delivery Terms
1 P.O. Box ShippingELLIPAL will not ship to P.O. box addresses as we only ship courier. 2 Military Address ShippingWe are not able to ship to military addresses using USPS....
Delivery Terms
1 P.O. Box ShippingELLIPAL will not ship to P.O. box addresses as we only ship courier. 2 Military Address ShippingWe are not able to ship to military addresses using USPS....
Parcels Lost and Damaged
1 Parcels Damaged In TransitIf you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If...
Parcels Lost and Damaged
1 Parcels Damaged In TransitIf you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If...
Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the...
Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the...
Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and ELLIPAL encourage you to be aware of...
Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and ELLIPAL encourage you to be aware of...