Support
Cancel an order
If you wish to cancel your order, please contact cs@ellipal.com as soon as possible. Before Shipment: If your order has not been shipped yet, we will process your refund within...
Cancel an order
If you wish to cancel your order, please contact cs@ellipal.com as soon as possible. Before Shipment: If your order has not been shipped yet, we will process your refund within...
Delivery time
ELLIPAL cooperate with DHL, FedEx, USPS, EMS and other company, according to your address. Orders cannot be shipped on weekends or during Chinese/Hong Kong public holidays. Delivery time We typically...
Delivery time
ELLIPAL cooperate with DHL, FedEx, USPS, EMS and other company, according to your address. Orders cannot be shipped on weekends or during Chinese/Hong Kong public holidays. Delivery time We typically...
My delivered package was open!
It may happen sometimes during the customs procedure and unfortunately, we cannot do anything to prevent customs from doing so as it is within their legal powers. If your package...
My delivered package was open!
It may happen sometimes during the customs procedure and unfortunately, we cannot do anything to prevent customs from doing so as it is within their legal powers. If your package...
MNEMONIC GENERATION (BIP39) SIMPLY EXPLAINED
ELLIPAL follows the BIP 39 mnemonic generation rules.BIP39 describes the implementation of a mnemonic sentence.It consists of two parts: generating the mnemonic and converting it into a binary seed. The...
MNEMONIC GENERATION (BIP39) SIMPLY EXPLAINED
ELLIPAL follows the BIP 39 mnemonic generation rules.BIP39 describes the implementation of a mnemonic sentence.It consists of two parts: generating the mnemonic and converting it into a binary seed. The...
Status of my order
Orders are processed within 48 hours during business days, if not stated otherwise by the notice during creating your order (backorder or special situation related to the status of our...
Status of my order
Orders are processed within 48 hours during business days, if not stated otherwise by the notice during creating your order (backorder or special situation related to the status of our...
Payment Methods
We accept 4 different payment methods: Credit card (Visa, Mastercard, American Express, Discover) If Your payment can't be authorized, please contact your bank for more details.If you encounter other issues,...
Payment Methods
We accept 4 different payment methods: Credit card (Visa, Mastercard, American Express, Discover) If Your payment can't be authorized, please contact your bank for more details.If you encounter other issues,...