Support
Delivery Terms
1 P.O. Box Shipping We are unable to ship to P.O. box addresses. 2 Military Address Shipping We are unable to ship to military addresses, which include the following states:...
Delivery Terms
1 P.O. Box Shipping We are unable to ship to P.O. box addresses. 2 Military Address Shipping We are unable to ship to military addresses, which include the following states:...
Parcels Lost and Damaged
Parcels Damaged In Transit If you find that a parcel is damaged upon receiving it, please contact our customer service at cs@ellipal.com and provide photos for further assistance. Parcels Lost...
Parcels Lost and Damaged
Parcels Damaged In Transit If you find that a parcel is damaged upon receiving it, please contact our customer service at cs@ellipal.com and provide photos for further assistance. Parcels Lost...
Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the...
Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the...
Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and ELLIPAL encourage you to be aware of...
Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and ELLIPAL encourage you to be aware of...
Shipping Methods & Costs
ELLIPAL cooperate with DHL, FedEx, TNT, EMS and other company, according to your address, we will choose the fastest shipping way to ship your goods. Shipping costs are calculated during...
Shipping Methods & Costs
ELLIPAL cooperate with DHL, FedEx, TNT, EMS and other company, according to your address, we will choose the fastest shipping way to ship your goods. Shipping costs are calculated during...
Cancel an order
If you wish to cancel your order, please contact cs@ellipal.com as soon as possible. Before Shipment: If your order has not been shipped yet, we will process your refund within...
Cancel an order
If you wish to cancel your order, please contact cs@ellipal.com as soon as possible. Before Shipment: If your order has not been shipped yet, we will process your refund within...